Frequently Asked Questions

When will the registration open?

Registration will be open 29th June 2024, 20:00.

Registration is full, what can I do?

Wait. You can also keep track of your nickname in the pending registration approval list section of the website (currently under construction), to see where your registration status is in relation to other attendees. If an already approved registration is cancelled for any reason, the place of the registration will be given to the next person on the list, and so on. A re-registered participant will be placed at the end of the registrations pending approval list. The 14-day payment deadline for KRAZ z.s. will begin the following day after you receive your approval email.

I am not 18. Can I also participate?

Unfortunately, not. The consite is strictly accessible for people over the age of 18, with no exceptions. If you reach the age of 18 by 5th September 2024, you will be allowed to join the consite. Please contact the orgateam first using the contact form found on the website.

Payments

When do I have to transfer the payment to KRAZ z.s.?

Within 10 days of approved registration. If you do not, your registration will be cancelled without prior notice. The time will begin from the day following your registration approval, starting at 00:01 and ending after 10 days at 23:59. You can repeat the registration after this time, but you risk no longer having an available place.

How will I know about my payment status to KRAZ z.s.?

Within 3 business days, you will receive an email confirming your payment for registration along with other instructions.

My Registration shows "Paid (with Unpaid Balance)". Do I have to send the remaining money immediately?

No. If you have a small unpaid balance on your account (up to 150 CZK / 6€) it is completely allright to pay that in cash at the Event's site during the registration on site.  However, if your unpaid balance exceeds 150 CKZ / 6€, please, make sure to send the amount to our account as soon as possible, at last before the Payments deadline. Feel free to contact us using the Contact form on our website in case of any uncertainties.

Can I cancel and obtain a refund for my paid registration?

Registration fee is used to cover the cost of the con including advanced payments. Therefore, the fee usually cannot be refunded. However, it is possible to transfer the registration fee and a place at the accommodation facility to another attendee if approved by organizers. The financial matters between the original and the receiving attendee are the sole responsibility of the original attendee. Also, the receiving attendee will receive all commitments of the original attendee (including room sharing). Use the Contact Form to initiate this process.

I've already paid for my registration but I'd like to add more items. Can I?

Of course you can. However, we'd kindly ask you to minimize additional payments in order to save us some of our accounting efforts (does not apply for Binding Orders).

Something has happened and I can not pay within 10 days of registration.

In that case, please let us know as soon as possible using the contact form on the website. We will consider each situation on a case by case basis. Otherwise, registration will be cancelled 10 days after registration approval.

I couldn't pay on time and my registration was deleted. What now?

Removal of your registration does not mean ban for the con. You can create a new registration at any time, however, you risk that there will be no more places available.

Is it possible to pay using a credit card at the convention?

No, local Barn accepts only cash. However, you'll be able to open a tab and pay all your expenses there at the end of the con.

I only have a bank account listed under Russian / Belarus bank. May I sent a payment from it?
Unfortunatelly, no. Due to current international restrictions, we’re forced to refuse any payments incoming from the Russian federation and Belarus countries.

Accomodation

From what time is it possible to arrive at the consite?

Arrival is possible on the first day from 15:00 CEST.

From what time is it possible to arrive as an Early Arrival?

Early Arrival is possible on the Day Zero (the day before the first day) from 17:00 CEST. 

For more information about the Early Arrival, please visit the Accommodation or Rules page.

By what time do we have to depart from the consite?

Rooms will need to be vacated by 11:00, the official closing of the event is at 14:00.

When will I be able to choose a room?

You will be able to choose rooms on the website as soon as you receive the email confirming receipt of your payment for registration to KRAZ z.s.

Where can I park?

Parking is secured at the parking lot near the Jindřichovice fortress.

Food

What meals will be available at the convention?

Breakfasts will be served in the Castle's Banquet hall. Lunches and dinners will be served in the Fortress's Barn.

I have the Gustation historical feast package, but I don't have the Full board, what should I do?

If you've selected the Gustation historical feast (GHF for short) package without the Full board, a price of 700 CZK is automatically added to your Registration. However, the full price for the GHF (without the Full board) is 900 CZK. The 200 CZK difference is caused by the limitation of our system that automatically assumes you have the Full board selected, therefore giving you a discount for one dinner that you'd otherwise miss. This means that there will be an unpaid balance of 200 CZK on your Registration. This unpaid balance is to be paid on site, or it can be added to your bar tab. 

Will there be beer and lemonade on tap?

Your full refreshment will be secured by Fortress's Barn, where a selection of beers from local mini breweries, rare tapped Dolská mead, and original Czech Kofola limo will be available. A self-service bar with Bernard beer on tap will be also available at the Castle.

Is it possible to have some meals apart from regular lunch and dinner?

There are unfortunately no restaurants or food vendors on the consite.

Others

What are the general rules for registration and behavior at Furrstein?

Full version of the binding rules can be found here.

Will there be a “headless” lounge at the consite?

For the needs of fursuiters, headless lounge will be provided on the convention, where you can dry your furry self, relax and refresh yourself. Refreshments in this room will be complimentary for fursuiters.

Will there be a shuttle on the consite?

Yes, see the section How to get here (Castle and Fort Jindřichovice).

Can I bring my dog? What will I need?

Pets are allowed in the whole fortress, but only in the Apartment 1 in the Castle. 

Will be WiFi available at the consite?

Yes, the Castle and the Fortress have a free WiFi.

How do I upload a picture for my conbadge?

You can upload the image manually from your personal page (on the website), where you can enter the name and password.

The image used must meet the following conditions:

• Supported formats: JPEG, PNG (transparency will be ignored), GIF, TIFF.
• Maximum size: 2 MB
• Recommended dimensions: 1125 × 1500 px (W x H, aspect ratio 3:4). Images will be adjusted to the correct size and eventually cropped. Too small picture will be probably blurred when scaling up. In your own interest, upload big enough images.